Privacy Policy

1. Information We Collect

We collect information you voluntarily provide when you contact us or request our services. Through our contact form, this may include:

• Name
• Email address
• Phone number
• Service package of interest
• Message content and any career details you choose to share

When you engage us for resume writing, LinkedIn optimization, interview preparation, or related services, you may also share professional materials such as résumés, work history, and LinkedIn profile information so we can deliver those services.

2. How We Use Your Information

We use the information you provide to:

• Respond to inquiries and schedule consultations
• Deliver the career services you request
• Send confirmation and follow-up communications related to your request
• Improve our website and services

3. Analytics

Our website uses Vercel Analytics to understand general site usage, such as page views and traffic patterns. This helps us improve the site experience. Analytics data is aggregated and does not include the personal details you submit through our contact form.

4. Cookies

We may use cookies that are necessary for the website to function, including session cookies for secure access to administrative areas of the site. These cookies are not used to track you for advertising purposes.

5. How We Share Information

We do not sell your personal information. We may share information only as needed to operate our business, including with:

• Email service providers used to send and receive messages related to your inquiry or engagement
• Hosting and analytics providers that help us run and understand our website (such as Vercel)

We may also disclose information if required by law or to protect our rights, safety, or property.

6. Data Retention

We retain personal information only as long as needed to respond to your inquiry, deliver requested services, maintain business records, or comply with legal obligations. You may ask us to delete your information by contacting us using the details below.

7. Your Choices

You may request access to, correction of, or deletion of personal information we hold about you by emailing us. If you no longer wish to receive communications from us, reply to any message or contact us and we will update our records accordingly.

8. Children's Privacy

Our services are intended for adults seeking professional career assistance. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision. Continued use of the website after changes means you acknowledge the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

First Impressions Resume Writing
Patricia Sanna
Email: patriciahealthny@yahoo.com
Or visit our Contact page.